Step 1: Start with a Quick Online Consultation

Tell us about yourself by completing a short online medical form at your convenience. Whether you're starting fresh or switching from another provider, this helps us understand your health profile and determine the best treatment for you.

Step 2: Complete Our Interactive Consultation and Submit Verification Documents

Once you have completed your consultation, you will be asked to upload the following details for our provider to review:

• A clear picture of your face (close-up)
• A clear picture of you standing in front of a door
• A valid photo ID
• Proof of previous medication (if switching providers)
• A clear video of you standing on a scale, saying the date

Our expert prescriber may request a video consultation with you to confirm the details submitted and ask further questions if needed.

Step 3: Professional Review by Our Prescribers

After submitting your documents via our website, our licensed prescriber will review your details within 2 working days. If anything else is required, we will request it during the video consultation.

Step 4: Secure Payment

Once approved, our team will send you a secure payment link to complete your order through our website.
Upon payment confirmation, we will send you a confirmation email with your order details.

Step 5: Safe & Discreet Delivery

Once payment is confirmed, your prescription will be dispensed and packed using temperature-controlled packaging that keeps your medication between 2°–8°C for up to 72 hours.
Your order will be delivered securely and discreetly through Royal Mail Tracked 24. Please ensure you are available to receive it, as redelivery may incur a charge. (A tracking number will be provided.)

Step 6: Hassle-Free Reordering

Once you’ve received your first delivery, reordering is quick and easy.
Simply log in to your account and answer a few follow-up questions related to your previous consultation.
We’ll also send reminders every 3 weeks via email and SMS.
Alternatively, scan the QR code on your medication box for instant reordering through our website.

Ongoing Support & Expert Advice

We’re with you every step of the way.
If you have any questions, experience side effects, or need clinical or general support, our team is just a message away via SMS or email.

Join our live TikTok Q&A sessions with our team for helpful tips, updates, and answers to your most pressing questions.