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Refund Policy

Weight Loss Injection

Weight Loss Injection Ltd - Refund and Returns Policy

At Weight Loss Injection Ltd, we strive to ensure your satisfaction with our services. Our Refund and Returns Policy is designed to address various scenarios, and we are committed to providing a fair and transparent process.

Declined Prescription Requests

If, upon reviewing your consultation form, our prescribers find you 'unsuitable' for treatment, your order will be declined. In such cases, we will issue a full refund. Refunds are credited back to the original card used and may take up to 5 working days to reach your account.

Your Right to Modify or Cancel Your Order

If you wish to make changes or cancel an order, please contact us as soon as possible. We will inform you whether the change or cancellation is possible, confirming any details, such as product modification, delivery, price changes, or refunds. Cancellations can only be considered before the goods are dispatched.

Faulty or Damaged Goods

According to the Consumer Rights Act 2015, you have the right to claim a refund on faulty goods within 30 days of receipt. For faulty or damaged goods, we offer a replacement upon the return of the original item in its original packaging. If you believe you have received damaged, faulty, or incorrectly sent items, please contact us within 72 hours to report it.

Refund of Prescription Medication

Please note that prescription medication cannot be returned or refunded once the order has been processed and the goods are dispatched. This is in accordance with the legislation governing the sale and supply of medicines in the UK. Any returned medication must be correctly disposed of within 30 days. You have the right to cancel your order up to the point when your prescription is dispatched.

Incorrect or Missing Items

It is your responsibility to check your order promptly upon receipt. If you identify any quality defects, shortages, incorrect goods, or missing items, please notify us within 72 hours (three working days). For incorrect goods received, we offer a replacement upon the return of the original, provided the item is unopened, unused, and in its original packaging.

We value your trust in Weight Loss Injection Ltd, and our team is dedicated to addressing any concerns you may have regarding refunds and returns. If you have further questions or need assistance, please contact us at [your contact information].

Thank you for choosing Weight Loss Injection Ltd.

Weight Assesment

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BMI Summary

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YOUR HEALTH

Exercise is any activity that increases your heart rate, including an active job or a brisk walk.

Do you suffer from diabetes, heart disease, high blood pressure or high cholesterol?*

Our doctors need to know this because medications for diabetes and heart related conditions can impact the way the medication included with our weight loss plan works.

Have you ever suffered from an eating disorder such as Anorexia Nervosa or Bulimia?*

Do you suffer from depression?*

Have you ever had any suicidal thoughts?*

Are you allergic to any of the following *

  • Wegovy medications
  • Orlistat
  • Salcaprozate sodium
  • Povidone K90
  • Cellulose, microcrystalline
  • Magnesium stearate
  • Anything else

Have you been diagnosed with any of the following *

  • Liver, kidney or heart failure
  • Pancreatitis
  • Multiple endocrine neoplasia type 2 (MEN 2)
  • Cancer
  • Type 1 diabetes or diabetic retinopathy
  • Type 2 diabetes
  • Personal or family history of medullary thyroid cancer
  • History or ongoing gallbladder problems
  • History or ongoing Inflammatory bowel disease or gastroparesis
  • Problems absorbing food (chronic malabsorption syndrome) diagnosed by a doctor
  • Thyroid problems
  • Fatty liver disease
  • any serious medical condition which may require immediate hospitalisation

YOUR MEDICATION

Have you ever taken any medications for weight loss treatment?*

Are you currently taking any medication (including over the counter, prescription or recreational drugs)?

AGREEMENT

Fill in this field so we could notify your GP surgery.

Do you confirm you understand the following:*

  • If you’re eligible for the prescribed treatment, you cannot take more than one weight loss medication at a time.
  • Weight loss medication should be used alongside lifestyle changes such as exercise and a reduced-calorie balanced diet.
  • You have tried to lose weight through diet, exercise and lifestyle changes prior to using any prescription medicines.
  • Rybelsus are not licensed for weight loss. You must read the information on off-label use of medicines before proceeding, understand the benefits and risks associated with using these medicines and consent to using it as an off-label medicine.

Do you agree with the following?*

  • The treatment is solely for your own use.
  • You have answered all the above questions accurately and truthfully. You understand our prescribers take your answers in good faith and base their prescribing decisions accordingly, and that incorrect information can be hazardous to your health.
  • If you experience any sudden change to your mood, behaviour or thoughts while taking this medication (e.g. depression or suicidal thoughts), you will stop treatment and seek immediate medical advice.
  • You will contact us and inform your GP of your medication if you experience any side effects of treatment, if you start a new medication or if your medical conditions change during treatment.
  • You give permission to contact your GP to inform them of your treatment.
  • If you are a woman of childbearing age, you will take any necessary precautions to ensure that you do not get pregnant while you are using this medication or for two months after stopping the treatment as this medication can harm an unborn child.
  • You will read the patient information leaflet included with the medication before starting treatment. If you have any concerns, you will not start treatment before contacting your doctor.