Terms of Service
Terms of Service – WeightLossInjection.co.uk
Last Updated: May 2025
Welcome to WeightLossInjection.co.uk. This website is operated by Surooj Ltd, trading as NHL Pharmacy (GPhC registered: 1116346), a UK-registered company regulated by the General Pharmaceutical Council (GPhC) and operating under the NHS framework for safe, responsible healthcare delivery.
By using this website, you agree to these Terms of Service, along with our Privacy Policy and any other linked policies. Please take a moment to read them carefully.
1. Who We Are
This website is part of the NHL Pharmacy group, a UK-regulated pharmacy business operated by Surooj Ltd. WeightLossInjection.co.uk is a dedicated platform focused on GLP-1 weight loss treatments and digital healthcare services. All medical and prescribing services are overseen by UK-registered prescribers and pharmacists.
2. Using This Website
We provide access to information, online consultations, and regulated medicines in accordance with UK healthcare laws. By using the site, you confirm:
- You are 18 years or older
- You reside in the United Kingdom
- You understand that all treatments are subject to clinical suitability
3. Additional Policies
These terms are supported by our:
Please refer to these pages for more detailed information.
4. Content Accuracy & Medical Disclaimer
Our content is reviewed by qualified professionals, but is for informational purposes only and should not be used as a substitute for professional medical advice. Always speak to your GP or pharmacist before starting a new treatment. We make reasonable efforts to keep information up to date but cannot guarantee accuracy at all times.
5. Account Creation & Safety
When creating an account or submitting a consultation, you agree to provide accurate, up-to-date information. Misuse of our system, impersonation, or creation of false identities is prohibited.
We may suspend or delete accounts that breach these rules or compromise patient safety.
6. Intellectual Property
All content, branding, and designs on this website are the intellectual property of Surooj Ltd or its licensors. You may not copy or reuse any material without permission.
7. Product Availability & Pricing
All services and medications are subject to availability and clinical approval. Prices include VAT where applicable. Cold-chain delivery items (e.g. Mounjaro) are handled with temperature-sensitive protocols.
8. Refunds & Cancellations
Due to the nature of prescription medicine, no refunds can be issued once medication has been dispatched, unless required by law. You may cancel your order before dispatch by contacting us directly.
9. Clinical Review & Off-Label Use
Some medications may be prescribed off-label in accordance with MHRA guidance, based on a thorough clinical assessment by our prescribers. You will always be informed if a medicine is prescribed outside of its licensed indication.
10. Website Access & Technical Use
You agree not to misuse the site or attempt to reverse-engineer, copy, scrape, or interrupt its operation. This includes using bots or AI tools without our express permission. Access may be suspended or terminated if these terms are violated.
11. Security & Data Handling
We use secure systems to store and process your data. See our Privacy Policy for full details on how your information is used.
12. Our Liability
We are not liable for:
- Any indirect loss or damage
- Delays caused by third-party carriers
- Side effects or outcomes outside our clinical advice
Our liability for any direct loss is limited to the cost of the product purchased unless otherwise required by law.
13. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be handled by the courts of England unless you reside in Scotland or Northern Ireland.
Thank you for trusting WeightLossInjection.co.uk. We’re here to support you on your journey to better health—always with safety, care, and compliance at the core.